top of page
frequently asked questions
-
HOW DO I RECEIVE MY LOGO FILES?Upon completion, your logo files will be sent in PDF and PNG files. You will receive three color variations of your logo (the requested color scheme, a full black and a full white version). Unfortunately, I do not send .ai files.
-
HOW CAN I PAY?I currently accept payments via Paypal or Cashapp (request only).
-
CAN I PAY A DEPOSIT?Deposits are only granted for services $300 and up. A 50% deposit has to be paid either through Paypal or Cashapp upon request.
-
HOW DO WE COMMUNICATE THROUGH MY DESIGN PROCESS?Most communication will be done through email. However, for faster response, feel free to contact me via Instagram DMs.
-
DO YOU OFFER PRINTING?Printing is through request only and not offered generally for printable services. Please contact me if you would like your designs to be printed through me.
NO REFUNDS
DUE TO THE NATURE OF THE SERVICES PROVIDED BY CDBRANDBAR, ALL SALES ARE FINAL. PAYMENTS ARE NON-REFUNDABLE
COMMUNICATION
ALL COMMUNICATION WILL BE THROUGH EMAIL UNLESS DISCUSSED OTHERWISE. "NAGGING" OR CONSTANT MESSAGING CAN BE CONSIDERED HARRASSMENT.
TURNAROUND
TIME
TURNAROUND TIMES ARE INCLUDED IN EACH SERVICE. RUSH ORDERS ARE ONLY FOR EXISTING CLIENTS AND MUST BE REQUESTED.
PRINTING & SHIPPING
PRINTING OPTIONS ARE AVAILABLE TO SELECT SERVICES. YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION.
bottom of page